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A safe, secure environment is one of the most important aspects of a guest or customer’s experience. And no one is more committed to this goal than Valor Security Services. As a leading provider of security services for retail, hospitality, and mixed-use properties throughout the United States since 1991, we have continually honed our approach to customer service focused security, with an ongoing commitment to innovation in programs, training and specialized services. We have worked exclusively in these environments, developing the expertise that makes Valor the solid choice to protect any size retail center, hotel, or resort.

The solid approach is the valor difference

Our goal is to continually strive to provide a secure environment for tenants, employees, and customers and most importantly, instill peace of mind in every person who walks through the doors of our clients’ facilities. We do that with a comprehensive program that can best be described as solid.

Solid in performance.

We are committed to exceptional security services with officers who are trained to handle difficult situations and to be vigilant throughout every corner of a client’s property.

Solid in our preparation.

Valor offers the most comprehensive, ongoing training program in the industry, designed to find and develop the best officers for this demanding job.

Solid in our ability to adapt.

Thanks to our fluid system of local, regional, and national resources, our on-site officers are more capable of handling the most difficult client concerns. It’s their on-site observations and insights coupled with client-provided direction that help us customize our services to deal with even the most special needs.

Solid in our service.

Valor has always recognized that our officers are part of your marketing and customer relations staff. That’s why we are trained not only to deliver exceptional security services, but also to deliver them with courtesy and care.

And we are solid in our experience.

Our work in over 170 retail, mixed-use, and hospitality properties across the country gives us particular knowledge of these customer focused sites, a commitment to the specialized programs and systems that have proven successful, and a national scope with experienced managers on-site and talented regional managers who add depth and strength to our overall program. That means you can focus on your job, because we’re doing ours.

By combining our hallmark approach to management staffing and customer service with our innovative “Total Security Program,” we have become the respected leader in retail and hospitality security.

 



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